Visitor Hotline

(877) 793-9911

Visit Pasadena operates the Annual Visitor Hotline to assist tourists with information about the Rose Parade, Rose Bowl Game, all parade and game-day activities, dining, directions, accommodations, and other holiday-related events.

Hours of Operation

  • December 18 | 12:00 PM - 5:00 PM
  • December 19 | 10:00 AM - 5:00 PM
  • December 20 | Closed
  • December 21 | Closed
  • December 22 | 10:00 AM - 5:00 PM
  • December 23 | 10:00 AM - 5:00 PM
  • December 24 | 10:00 AM – 5:00 PM
  • December 25 | Closed
  • December 26 | 10:00 AM - 5:00 PM
  • December 27 | 10:00 AM - 2:00 PM
  • December 28 | 10:00 AM - 2:00 PM
  • December 29 | 10:00 AM - 5:00 PM
  • December 30 | 10:00 AM - 5:00 PM
  • December 31 | 10:00 AM - 5:00 PM
  • January 1 | 10:00 AM - 2:00 PM
  • January 2 | 10:00 AM - 5:00 PM

*Subject to change

Phone Number

(877) 793-9911

Reference Guides

Visit Pasadena Souvenirs

Visit Pasadena souvenirs can be purchased at the Visitor Center during normal operating hours and through our online store.

Monday - Friday | 9:00 a.m. - 4:00 p.m.

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