Visit Pasadena’s Visitor Hotline is Back, Helping Visitors Navigate the Tournament of Roses® Celebrations

December 28, 2022

The 39th Annual Visitor Hotline (877-793-9911) is officially open December 28th - January 1st

Pasadena, California (December 28, 2022)Visit Pasadena, the official destination marketing organization for the City of Pasadena, opens the Visitor Hotline at (877) 793-9911 for the 39th year with the help of longtime community volunteers. The ribbon cutting ceremony was officiated with the help of the Tournament of Roses® Royal Court, Pasadena Vice Mayor Felicia Williams, Councilmember Tyron Hampton, Tournament of Roses President Amy Wainscott, and Visit Pasadena Executive Director Kristin McGrath.

“Pasadena is thrilled to welcome over 700,000 visitors to celebrate the arrival of 2023 with the 134th Rose Parade and the 109thRose Bowl Game,” said Kristin McGrath, Executive Director of Visit Pasadena. “Our hotline is an integral part of the visitor experience to Pasadena. There are online resources that provide information regarding road closures and parking details, including our website, but the Visit Pasadena visitor hotline still gives that element of human connection for those that need it.”

Visit Pasadena’s guide to the Tournament of Roses can be found at Hotline volunteers will be available to answer questions during the following hours of operation, based out of the Pasadena Convention Center.

Visitor Hotline Hours of Operation

Wednesday, December 2810:00 am – 5:00 pm
Thursday, December 2910:00 am – 5:00 pm
Friday, December 3010:00 am – 5:00 pm
Saturday, December 3110:00 am – 2:00 pm
Sunday, January 110:00 am – 2:00 pm

About Visit Pasadena

The Pasadena Convention & Visitors Bureau (Visit Pasadena) is a non-profit marketing organization dedicated to promoting Pasadena as a leading meeting, convention and leisure travel destination. It is responsible for the sales and marketing efforts to attract meetings, conventions, events, and leisure travel. Through the impact of travel, Visit Pasadena enhances the local economy for the well-being of the community. For more information, go to Follow us on Instagram and Facebook at @VisitPasadena.