FOR: Pasadena Center
POSITION: Box Office Clerk
REPORTS TO: Box Office Supervisor
PAYROLL STATUS: Regular, Part Time
Our Pasadena Convention Center and Civic Auditorium is the venue for a wide variety of noteworthy events, including many different genre consumer conventions (“-Con’s”); business conventions – global and local alike; stage performances; talent shows; television awards shows; and group celebrations. It is a busy, challenging and fun work environment.
Assist Box Office Manager in the daily operation and provide customer service assistance.
Provide customer service on the phone and at the walk up window
Provide information regarding specific events, such as seating, prices, schedules, reservations
Provide general information regarding the facility and events
Sell tickets at the walk up window
Process ticket orders by phone
Process mail order tickets by credit card.
Excellent interpersonal skills
Be able to work in a confined area with other people
Be willing to work a flexible schedule including nights and weekends upon request
Work Experience: At least one year cashiering experience; experience in a box office a plus
Knowledge/Skills/Abilities: Clearly speak and read English; basic math knowledge-including; percentages, discounts, common fractions, decimals