Client Services

Our Client Services team is here to assist you in planning the optimal event. As our destination experts, they have an array of resources at the ready.

Program Planning Assistance – We’ll provide recommendations and information about transportation, offsite venues, companion programs, sightseeing tours, entertainment, and local services.

Online Housing – Experience the latest computerized hotel reservation technology. You can manage hotel reservations online in a secure environment while accessing real-time reports.

Registration & Hospitality Staff – Our experienced and knowledgeable personnel can assist with onsite registration and other hospitality needs. Advanced reservation required.

Promotional Video & Materials – A three-minute video highlighting Pasadena’s attributes is available for placement on your website or in DVD format. We can also provide brochures, customized maps, discount offers for local sites and attractions, access to our online photo library, and more.

Pasadena Smartphone App – The free “Go Pasadena” smartphone app can help your delegates plan their trip to Pasadena. Detailed information about the city’s restaurants, museums, shopping, and more is at their fingertips.

VIP Amenities – We’ll help you arrange in-room amenities for the top-level members of your group.

Official Recognition – We can arrange for your group to receive an official invitation or welcome letter from an elected Pasadena official.

For a complete listing of services, please choose a specific category from the drop down below: